We built this for Spot
This isn't a slide deck. It's a working AI agent that handles claims questions, coverage inquiries, policy management, and answers real pet parent questions. Try it.
Try the Chat Agent
Ask about filing a claim, coverage details, adding a pet, preventative care, or anything a Spot pet parent might need help with.
In production, the widget's appearance and behavior are fully customizable to match your brand.
Try the Voice Agent
Same AI, same knowledge -- just over the phone. Call to experience what your pet parents would hear.
(786) 926-8088US number • Available 24/7
In production, voice connects to a number of your choice with custom hold music and routing.
What Lorikeet Can Deliver for Spot
Built around real pet parent scenarios -- claims, coverage, billing, enrollment, and more.
Natural Conversations
Pet parents ask questions in their own words. Lorikeet understands context, handles follow-ups, and resolves issues -- not just FAQ lookups.
All Channels Available
Same AI brain across chat, voice, email, and SMS. Pet parents get consistent answers however they reach out.
Insurance Compliance Built-In
Built for regulated insurance. Guardrails prevent unauthorized coverage determinations, audit trails track every interaction, and escalation paths keep you compliant.
24/7 Availability
Pet emergencies don't wait for business hours. Lorikeet handles claims questions at 2am the same way it does at 2pm.
Ready for Your Systems
In production, connects directly to your Member Center, claims systems, and policy APIs. This demo shows the experience -- yours will have real integrations.
Deploy in Days
This entire demo -- support scenarios, knowledge base, voice and chat -- was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Spot. Real logic for real scenarios.
Mapped Your Scenarios
Claims filing, coverage questions, policy changes, enrollment, billing -- all handled with dedicated support logic for pet insurance.
Added Your Knowledge
Dog and cat plans, preventative care add-ons, deductibles and reimbursement rates, pre-existing conditions, waiting periods -- all instantly searchable.
Set the Guardrails
No unauthorized coverage determinations. No fabricated claim statuses. Every response stays on-brand and within your policies.
Went Live
Chat and voice are working right now. Ready to connect to your actual Member Center, claims data, and policy systems.
Ready to Add the World's Best CX AI?
Connected to your actual pet parent data. Handling your real support volume. This sandbox is just the start.
Finish Setting Up Your Sandbox